2023-03-01 CampusESP Penny Wyatt
Portal operates in a few different ways:
web portal for parents (Pull)
digests of newsletters that pulls in information in the portal (Push)
How often are there issues?
Disconnect between what we were sold and how it’s playing out
Not sold on content they’re providing - their staff should be curating content from our web/social media, but they use student workers doing that work. Quality isn’t quite as high, generic.
Some schools use it in prospective student phase
Parents are used to having this access from the K-12 experience
Loyola uses it
ID numbers should never be released via ticket, phone, or email. Students can access their ID numbers via Gibson. Students needing ID numbers for transcript orders can enter their SSN or 9 0's in the ID number field.