/
EMS troubleshooting- Term Syncing Issue

EMS troubleshooting- Term Syncing Issue

Owned by Wood, Shelby S
Jan 07, 2025
1 min read

If a term won’t sync in EMS (if you receive one of the errors below):

 

image-20250107-154949.png
image-20250107-155019.png

Try these steps:

  1. In the EMS Desktop Client, navigate to the Main Menu - File → Main Menu

  2. Press the following keys: CTRL SHIFT ALT K

  3. From there a window will open and you should see an option called "Campus Validation" - Run that.

  4. Then hit the "Reset" button under "Reset Sync in Progress" field

  5. Manually sync the term again