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https://tulaneregistrar.atlassian.net/wiki/spaces/REGISTRAR/pages/196705/Team+News
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Department Schedulers List
Department Schedulers List
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Managing requests in ServiceNow
Managing requests in ServiceNow
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Registration Guide
Registration Guide
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Weekly schedule
Weekly schedule
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Content
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Administrative Operations
Catalog & Curriculum
Class & Classroom Scheduling
Degree Audit
Front Desk & Interns
General
Grades
Graduation & Commencement
Office Manager & Administration
Accessing financial reports in Cognos
Yearly expenses
Depositing checks
Preparing the annual budget
Updating the intern schedule
Tracking office inventory
Reviewing staff leave accruals
Timekeeping in Kronos
Submitting expense reports in Concur
Purchasing office needs using SciQuest
Managing electronic interdepartmental transfers (EIT)
Managing work orders in Service Wave
Hiring and onboarding student employees/interns
Adding email addresses to Xerox printers
Initiating an electronic interdepartmental transfer (EIT)
Updating the monthly budget data
Professional development catalog
Submitting an order through SciQuest
Using the Poly conferencing unit (Colette's office)
Adding printers to a Mac
Distributing personnel resources for customer service coverage
Submitting website changes
Managing requests in ServiceNow
Understanding a ticket in ServiceNow
Creating a new ticket in ServiceNow
Communicating with callers in ServiceNow
Resolving a ticket
Tracking and searching incidents
Combining duplicate or related incidents
Submitting and checking the status of Registrar incidents (for customers)
Managing email notifications from ServiceNow
Who Does What / Assigning Service Now Tickets
Setting up access and using the departmental email
Reserving Gibson 316
Requesting time off
Mapping Box to Saved Locations on a Mac
Registration
Special Programs
Student Records Management
Transcripts & Diplomas
Blogs
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