Managing work orders in Service Wave

Viewing existing work orders (“query”)

1. After accessing Service Wave, click Query a Work Order in the left navigation.

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Open

 

2. From the Facility drop-down menu, select Uptown Campus and click the button to the right of the field to submit.

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Open

3. Make additional criteria selections:

• Set the Building to Gibson Hall.

• To view only the Registrar’s work orders, select Registrar from the Department drop-down menu.

• You can set specific start an end dates if you are researching a particular date range.

• You can also choose a particular work order status (open, complete or all).

Leave Repair Center set to TU - Tulane University Facilities and click the button to the right of that field to submit.

4. View the list of work orders.