Managing work orders in Service Wave
- Denise Kidd
Owned by Denise Kidd
approved
Viewing existing work orders (“query”)
After accessing Service Wave, click Query a Work Order in the left navigation.
2. From the Facility drop-down menu, select Uptown Campus and click the button to the right of the field to submit.
3. Make additional criteria selections:
Set the Building to Gibson Hall.
To view only the Registrar’s work orders, select Registrar from the Department drop-down menu.
You can set specific start an end dates if you are researching a particular date range.
You can also choose a particular work order status (open, complete or all).
Leave Repair Center set to TU - Tulane University Facilities and click the button to the right of that field to submit.
4. View the list of work orders.
ID numbers should never be released via ticket, phone, or email. Students can access their ID numbers via Gibson. Students needing ID numbers for transcript orders can enter their SSN or 9 0's in the ID number field.