Responding to students' registration questions

There may be an issue with either admission or a misalignment of other data points for a student. For the latter, refer to Denise or Steph D.

We usually see this with graduate, Law, or Med students.

To check if it’s an admission issue, access the student’s admission application in SAAADMS. Enter the ID and leave the term blank. Go.

• Students may have multiple applications, so confirm with the student the term/program they’re admitted to. Click the left and right buttons on the Application block to identify the relevant application.

• Look at the Application Decision field. If it’s blank or you see AA, the student hasn’t yet been confirmed/put down a deposit and should be referred to the school they’ve applied to.

(Note: the Application Decision code CF or other code that indicates the student deferred or deposited is likely a misalignment of other data points.)

See an example

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Students will register for classes via the schedule of classes. With only a few exceptions (graduate global business programs, School of Medicine MD students, visiting students, etc.) most students at Tulane will self-register via the schedule of classes.

Students access the schedule of classes website online. A link to the schedule of classes can be found on the Registrar’s website, under “Classroom & Scheduling” and then by clicking “Schedule of Classes” (Classrooms & Scheduling | Office of the University Registrar (tulane.edu)

Alternatively, students can access the schedule of classes through their Gibson Account, by logging, and then within the ‘Student’ tab, selecting ‘Schedule of Classes’ from the list of links on the left-hand side of their screen (in blue).

Finally, students can type the URL directly into their browsers: https://classschedule.tulane.edu   

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When students open the schedule of classes, they have several options to search for courses. In the “Course” search bar students can type out a subject area (ACCN), a specific course (ACCN 2010), a specific section (ACCN 2010-01), or by CRN number (10713).

Students can also search by a course title, a specific level (undergraduate vs. graduate) campus, instructor, course type (LEC, SEM, LAB, STU, etc.) or Part of term using the drop-down menus in the upper portion of the ‘search’ screen in the schedule of classes.

From the pre-populated drop-down menus (“Subject Area” and “Curriculum Requirements”) students can also search for classes by subject area of specific curricular requirements.

Finally, students can also search based on meeting pattern by using the days of the week and ‘starts between’ filters to search for classes offered during specific meeting patterns.

Once students have searched for the courses, they are interested in registering for, they will add them to their ‘cart’ (just like online shopping) where they will display under their ‘My planner’ tab. The ‘My planner’ tab will show all classes that a student has added to their cart, as well as a visual display of when these classes meet throughout the week. Please note, adding a class to your cart does NOT mean a student registered for the class (just like putting something in your Amazon cart doesn’t automatically mean you buy it).

To actually submit their registration, students must go to the “Register (Add/Drop)” tab in the schedule of classes and change the status for each section to ‘register’ and then ‘submit’ their schedule to register.

Students must log in to the schedule of classes to add courses to their cart and submit their registration.

Students can find their time ticket with the specific date and time they can begin submitting their registration in their Gibson portal, under the student tab in a banner at the top of the screen.

Learn more about time tickets >

TIME TICKETS CANNOT BE CHANGED. Time tickets are calculated based off of a student’s level (GR or UG) and on how many credit hours they have officially earned. Students with more earned hours will have their time ticket open before students who have earned less hours.

Learn more about time tickets >

This depends on the hold. First check Banner (SOAHOLD) to see what kind of registration hold the student has on their account, then connect them to the appropriate office to see what steps they need to take to have the hold removed (Accts. Rec Reg Hold= Accounts Receivable, Hlth Immunization Reg Hold= Student Health Center, Athletics Reg Hold=Athletics, etc.)

See also: https://tulaneregistrar.atlassian.net/wiki/spaces/REGISTRAR/pages/129892376

See Understanding registration errors >

We strive to give students an opportunity to register for a variety of courses. Unfortunately, the Registrar’s Office cannot predict if/when a course may have more seats added or if a waitlist will be expanded. Also, we cannot guarantee students will be able to enroll in specific courses. Our best advice is to continue monitoring the courses you are interested in taking and/or the waitlists.

Seats held for waitlisted students will show as available during the 48 hours after waitlisted student is given to respond. If the first student on the waitlist does not respond, it is offered to the next student on the waitlist.

Add yourself back to the waitlist or select another course/section. Please note: waitlist notifications can be sent at any time (even overnight and/or on weekends) and that students have 48 hours to respond to the notification.  

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