Responding to general frequently asked questions (FAQ)

Reporting

I need a list of students, courses, or other Banner data.

The BIA (Business Intelligence & Analytics) Team in IT (Information Technology) generates these types of reports. If you need any Banner data (not just student data as the form is called, but any data that lives in Banner), you can request a report from Tulane IT here.


Major/minor GPA

What is my major/minor Grade Point Average (GPA)? Can I change my audit to have a better major/minor GPA? Can you provide verify [student]'s GPA when they attended Tulane?

Tulane University does not record major/minor GPA on the transcript and cannot verify major/minor GPA for third parties. While major/minor GPA does appear on the degree audit for certain programs, this is intended only as an advising tool to ensure that students satisfy minimum requirements within the major/minor as prescribed by the University Catalog. The registrar’s office will not alter a student’s degree audit to manipulate the calculation of major/minor GPA without departmental consent. If a major/minor GPA is required for an educational or employment application, we encourage students to calculate the major/minor GPA based on coursework they used to complete that major/minor. Again, the major/minor GPA is not recorded on the transcript and cannot be verified.


Registration

My time ticket is wrong.

Time tickets are assigned based on the number of earned credit hours. Earned hours do not include in-progress credit hours. The Time Ticketing Schedule lists when the registration windows open for a given range of earned credit hours, by date. Time tickets open hourly 8:00am-4:00pm CST based on earned credits, highest to lowest. Based on your XXX earned credits, your time ticket should open on Day, Date at Time. I just checked your time ticket, which matches this projection. Your assigned time ticket is correct.

I’m a former student who would like to re-enroll/take classes next term? What do I need to do?

Returning NTC students will need to contact their advisor or the Newcomb-Tulane College Advising Center about returning to Tulane. Returning SoPA students will need to contact SoPA for re-enrollment information.

If the returning student is a graduate student, the student will need to contact their specific department of study for information.

Can you lift my registration hold?

Registration holds prevent you from registering or making changes to your registration. We are not able to lift registration holds placed by other departments. If you have any questions about your reg hold and why it is there, please contact the______________ department directly for more information.

Can you lift my immunization hold?

I’m an incoming first-year student for fall. I need information on advising and registration.


Transcripts

Will you send my official transcript to the following address?

Can you attach this document to my transcript order?

Can you complete this form and add it to my transcript order?

How can I access a syllabus from a course I previously took?


Third-party information requests

I’m from an outside company and need to verify a student’s enrollment/degree/dates of attendance


Staff

How do I get Banner access?


Faculty

I cannot see my class roster in Gibson.


Diplomas

When will I receive my diploma (recent grads)?

I don’t see my major on my diploma.


Graduation

I have a Grad App Rcvd hold - what does this mean?


College Report

The school I’m transferring to has asked for a College Report. Can you fill it out for me?


Enrollment verification

I need a document that verifies my address.

I need proof of enrollment to defer my loans/for insurance.


Canvas

I registered for classes, but I don’t see them in Canvas.

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