Front desk & interns onboarding

Placing callers on hold, transferring, finding phone numbers

Opening/closing, supplies, tidy space

Transcript and enrollment verification requests

Inner departments, who does what, schedules

Refill and reorder contents

Directory vs. non-directory information

Tulane students, non-Tulane students

Staff, Advisor, Student tabs

SOAHOLD, QTC, SFARGST

Teams (Regi-STARS, Reg Office Group, Advisors), Files, Schedule, Notebook, Chat, Posts

Personal, office boxes (Registrar, RSS, Diplomas, Degree Audit, Class Schedule)

Order status, email PDF/paper copy, available vs. completed, access

Paper source

Class schedule, link on our site

Errors/overrides, departments, navigating schedule of classes

Inter-office, mail cart incoming/outgoing, unpack/sort mail and packages

Admissions, A/R, IT, Commencement, UG (advising) or GR (department)

Difficult person/situation, complaints to Provost, TUPD