Managing calls with Clearspan
under construction
Clearspan is a virtual phone app which allows staff and interns to answer phone calls virtually.
Logging in
Download Clearspan Software
Under “User Software Downloads”
Log in to Server
Email- Your individual TU email address
Log in to Software
Username- 5048655231@tulane.edu
password- !Tul@n3
Transferring calls
Click the phone with the arrow.
Type in the persons extension. The name should automatically populate.
Click on the name.
Click transfer now.
ID numbers should never be released via ticket, phone, or email. Students can access their ID numbers via Gibson. Students needing ID numbers for transcript orders can enter their SSN or 9 0's in the ID number field.