Managing calls with Clearspan
under construction
Clearspan is a virtual phone app which allows staff and interns to answer phone calls virtually.
Logging in
Download Clearspan Software
Under “User Software Downloads”
Log in to Server
Email- Your individual TU email address
Log in to Software
Username- 5048655231@tulane.edu
password- !Tul@n3
Transferring calls
Click the phone with the arrow.
Type in the persons extension. The name should automatically populate.
Click on the name.
Click transfer now.
, multiple selections available,
Related content
Communicating with callers in ServiceNow
Communicating with callers in ServiceNow
More like this
Updating emergency contact information in Gibson
Updating emergency contact information in Gibson
More like this
2024-07-24 Ocelot virtual assistant training
2024-07-24 Ocelot virtual assistant training
More like this
Verifying address and phone number in Gibson (for students)
Verifying address and phone number in Gibson (for students)
More like this
Using the Poly conferencing unit (Colette's office)
Using the Poly conferencing unit (Colette's office)
More like this
Creating a new ticket in ServiceNow
Creating a new ticket in ServiceNow
More like this