Ordering transcripts (interns)
Prior to ordering a transcript, check for holds. If there are no holds, a transcript order can be placed. See: Interpreting holds (interns)
In person
Students visit the office to request a transcript. Current students are allowed ONE FREE copy of their transcript per week.
Check if student has any holds (SOAHOLD)
Student must present PHOTO ID to obtain records from the office
Direct student to fill out a Transcript Request Form
These are located at the front of the office (half sheets of paper)
Give form to staff member in office to print the transcript
Official transcripts must be in a sealed, stamped envelope
Online
Students can order official transcripts online as a PDF or paper copy mailed. The cost of an online PDF transcript is $10.00. Prices for a mailed printed transcript start at $12.50 (more information at http://www.registrar.tulane.edu )
Current students
Go to www.gibson.tulane.edu and Login to your Gibson
Under the student tab, navigate to the left under “Records”
Click “Order an Official Transcript”
The student will then be redirected to our partner company, Parchment, that processes all out transcript and diploma orders
Direct student to follow prompts through Parchment website
Alumni/former students
At the top of the page under Records & Services, select “Student Resources”
Then click “Order a Transcript”
Select “Alumni and Former Students”
Scroll down and click “Place a Transcript Order”
The alumnus will then be directed to Parchment where they can fill out the form through their website
Parchment Step By Step
under construction
Students/alumni can access this link for direct access to Tulane’s Parchment ordering portal (link is also on Registrar website) https://www.parchment.com/u/registration/33583/institution
When ordering your own credentials, enter your email address. New users are prompted to make an account.
You’ll be prompted to set the delivery destination, the recipient of the Parchment order
If sending to an academic institution, you can enter the name in the search bar
If choosing electronic delivery, the Parchment order will go to an email for the academic institution designated as the transcript/diploma recipient, though the information for the institution will display the physical address only
Alternately, rather than using the search bar, select ‘I am sending to myself or another individual’ to manually enter an email address (for electronic delivery) or physical address (for printed & mailed)
Transcript Issues
If a student is having issues with their transcript order, direct them to contact Parchment.
Email: membersupport@parchment.com
Phone: 1-800-662-0874
Website: http://www.parchment.com
For support: Login to Parchment, click “Support” in the top right, then click “Contact Us” to open a ticket
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ID numbers should never be released via ticket, phone, or email. Students can access their ID numbers via Gibson. Students needing ID numbers for transcript orders can enter their SSN or 9 0's in the ID number field.