- Created by Denise Kidd, last modified on Jun 16, 2022
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Understanding holds
Hold types
Registration – Prevent registration activity (adding/dropping)
Most common
AD (Advisor Registration) – Used by NTC Advising for various reasons.
B1, BR (Accounts Receivable Registration) – Used by A/R to block registration due to outstanding balance.
DA (Grad App Rcvd Registration) – Placed on students who have applied to graduate. Prevents registration in future terms.
HI (Immunization) – Placed on incoming students automatically. Prevents registration until immunization records are submitted.
HT (Supplemental Immunization)
Less common
AH (Athlete Registration) – Used by Athletics Advising to ensure athletes are advised before registering.
AR, CS, GM, LA, LS, MD, PH, SB, SE, SW, UD (Dean’s Registration) – Used by Deans Offices in each school.
FA (Financial Aid Registration) – Used by Financial Aid for various reasons.
HG (Housing Registration) – Used by Housing for various reasons.
HS (Health Services Registration) – Used by Student Health for various reasons.
IS (International Student Registration) – Used by OISS for various reasons.
LR (Student Loans Registration) – Used by the Student Loan Office due to incomplete exit interview.
RR (Registrar Registration) – Used by Registrar’s Office for various reasons.
SA (Student Affairs Registration) – Used by Student Affairs to prevent registration for various conduct issues.
Transcript – Prevent transcripts from being released
Most common
B2, BT (Accounts Receivable Transcript) – Used by A/R to prevent transcript release due to past-due balance.
LT (Student Loans Transcript) – Used by Student Loans Office to prevent transcript release due to incomplete exit interview.
Less common
RT (Registrar's Office Transcript) – Used by the Registrar’s Office to prevent transcript release for various reasons.
Diploma – Prevent diplomas from being released
B3, BD (Accounts Receivable Diploma) – Used by A/R to prevent diploma release due to past-due balance.
LD (Student Loans Diploma) – Used by Student Loans Office to prevent diploma release due to incomplete exit interview.
Functional – Used to hide links in Gibson Online for various web tools
Functional holds are not visible to students.
Most common
OA (Online Degree App) – Applied upon admission. Hides access to the Online Application for Degree in Gibson Online.
OW (Online Withdrawal) – Applied upon admission. Hides access to the Online Withdrawal form in Gibson Online.
Less common
AA (Athletic Advisor) – Used by Athletic Advising to control access to various web tools for athletes.
CI (CIEE) – Used by Registrar’s Office for various functions around CIEE.
Some holds are applied to students automatically. Automatic holds will have an Origination Code of “AUTO.”
Managing holds
Adding a hold
Click insert to add a row. If you know the hold code, enter it, or click the Look up button.
Adding a Reason is optional. Students can only see the hold type, so they won’t see text from the Reason field.
Tab to the From field. Today’s date auto-populates in the From field and a future date (12/31/2099) in the To field. Save.
Holds can be set to become effective in the future (for example, immunization holds) by setting the From date to a date in the future.
From dates cannot be later than the To date.
Releasing/ending a hold
Holds are only ended, not deleted. Holds can be ended for a future date or on today’s date (effective immediately).
Select the hold by clicking on it. Enter the hold end date in the To field. Save.
Common hold types and their custodians
If you have access to update SOAHOLD, you have access to add or end any holds. You should only add or end holds within the scope your area’s responsibility.
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| Impacted Actions | |||||||
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Hold Code | Hold Description | Custodian | Registration | Enrollment Verification | Transcript | Graduation | Grade | A/R |
AA | Athletic Advisor Hold | Athletic Academic Advisor |
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AD | Advisor Reg Hold | Academic Advisor | Y |
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AH | Athlete Registration Hold | Athletic Academic Advisor | Y |
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AR | Architecture Dean Reg Hold | Dean's Office | Y |
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AS | Arts & Sci Dean Reg Hold | Dean's Office | Y |
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B1 | Acct Rec Perm Reg Hold | Accounts Receivable | Y |
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B2 | Acct Rec Perm Transcript Hold | Accounts Receivable |
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| Y |
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B3 | Acct Rec Perm Diploma Hold | Accounts Receivable |
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B4 | AR Disable Portal ACH Payments | Accounts Receivable |
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B5 | AR Disable Portal Credit Cards | Accounts Receivable |
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BC | Acct Rec Manual Reg Clearance | Accounts Receivable |
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BD | Acct Rec Dipl Encumbered | Accounts Receivable |
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BG | Acct Rec Manual Dipl Clearance | Accounts Receivable |
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BH | A/R Splash Card Charging Hold | Accounts Receivable |
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BP | A/R Perm Splash Charging Hold | Accounts Receivable |
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BR | Acct Rec Reg Hold | Accounts Receivable | Y |
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BT | Acct Rec Transcript Hold | Accounts Receivable |
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| Y |
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BU | Acct Rec Manual Trans Clear | Accounts Receivable |
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BV | A/R Splash Charging Clearance | Accounts Receivable |
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BX | Acct Rec Account Hold | Accounts Receivable |
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| Y |
CI | CIEE Hold | Registrar's Office CIEE staff |
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CS | Cont Studies Dean Reg Hold | Dean's Office | Y |
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DA | Graduation App Rcvd Reg Hold | Registrar | Y |
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EN | Engineering Dean Reg Hold | Dean's Office | Y |
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FA | Financial Aid Reg Hold | FA | Y |
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GM | Grad Med Dean Reg Hold | Dean's Office | Y |
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GS | Grad School Dean Reg Hold | Dean's Office | Y |
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HG | Housing Reg Hold | Housing | Y |
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HI | Hlth Immunizations Reg Hold | Campus Health | Y |
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HS | Health Services Reg Hold | Campus Health | Y |
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HT | Hlth Immun Supp Reg Hold | Campus Health | Y |
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IS | International Student Reg Hold | OISS | Y |
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LA | Liberal Arts Dean Reg Hold | Dean's Office | Y |
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LD | Student Loans Diploma Hold | Accounts Receivable |
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LR | Student Loans Reg Hold | Accounts Receivable | Y |
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LS | Law Dean Reg Hold | Dean's Office | Y |
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LT | Student LoansTranscript Hold | Accounts Receivable |
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| Y |
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MD | Medicine Dean Reg Hold | Dean's Office | Y |
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NC | Newcomb Dean Reg Hold | NTC Dean's Office | Y |
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OA | Application for Degree-Online | Academic Advisor |
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OW | Online Withdrawal Hold | Academic Advisor |
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PA | SoPA Dean Reg Hold | Dean's Office | Y |
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PH | Public Health Dean Reg Hold | Dean's Office | Y |
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PP | SoPA Acad Probation Reg Hold | SoPA Dean's Office | Y |
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PT | P/MP/U Transcript Hold | Registrar |
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| Y |
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RE | Registrar Expulsion Reg Hold | Registrar | Y |
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RR | Registrar Reg Hold | Registrar | Y |
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RS | Registrar Suspensn Reg Hold | Registrar | Y |
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RT | Registrar Transcript Hold | Registrar |
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| Y |
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SA | Student Affairs Reg Hold | Accounts Receivable | Y |
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SB | Business Dean Reg Hold | Dean's Office | Y |
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SE | Sci & Engr Dean Reg Hold | Dean's Office | Y |
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SW | Social Work Dean Reg Hold | Dean's Office | Y |
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TP | Teacher Prep Cert Reg Hold | SOPA Teacher Prep Director | Y |
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TX | International Tax Reg Hold | Acccounts Receivable | Y |
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UC | Univ College Dean Reg Hold | SoPA Dean's Office | Y |
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UD | Newcb-Tulane Dean Reg Hold | NTC Dean's Office | Y |
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