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General Rules

  1. Guests entering the Registrar Office should always be greeted with a smile and treated in a courteous manner. Remember you are the first impression of our office!

  2. One person is to remain at the front desk always. If you are leaving at the end of your shift and no one is at the desk, notify a staff member to ensure the front desk is covered

  3. Always wear your Registrar polo and present yourself in a professional manner

  4. Food, headphones, loud voices, arguing with guests or coworkers, visiting with friends and hanging out at the counter is not permitted

  5. Arrive to your shift on time

Federal Work Study & Student Employment

The purpose of the Federal Work Study program is to provide opportunities for students to earn additional incomes to assist with paying for living and educational expense. Students and universities participating in the FWS program are required to adhere to the rules and regulations established by the Department of Education that governs the program. Through the FWS program, students can work part-time while enrolled in school to help finance their college education. Below are some rules that must be adhered to as a student worker.

Maximum work hours

During the school year, students may work a maximum of 20 hours per week regardless of the number of jobs they have. If a student has more than one job, the total hours worked at all jobs must not exceed 20 hours per week. During the summer, students may work up to 37.5 hours per week. Students are allowed a maximum of one work study job and two non-work study jobs.

Payment

Students with hourly jobs will be paid on a bi-weekly basis. The payroll biweekly pay calendar is located on your Kronos. All Tulane employees are required to make arrangements with Student Employment for direct deposit to receive payroll payments. Student must complete the Authorization for Direct Deposit form along with other hiring paperwork. The bi-weekly payments will then be deposited directly into the student’s bank account.

Work during classes

Students are Not permitted to work during class time even if a class has been cancelled. All student workers must provide their supervisor with an official class schedule at the beginning of each enrollment term.

Inability to work a scheduled shift

It is your responsibility to communicate to the office and your supervisor when you are unable to work. Please let your supervisor know in a timely manner if you will be unable to work. If you are sick, let your supervisor know as soon as possible.

Student Intern Responsibilities

Your main tasks at the office will be answering the phone and assisting students and parents with ordering transcripts, diplomas, enrollment certifications, and other general registration questions.

Students will also come into the office to order transcripts and get their questions answered as well. Details for how to complete each of these tasks will be described in detail below.

In addition to these responsibilities, students have daily maintenance tasks to keep our office clean and organized at all times.

  1. Ensure the desk is not messy. If needed, clean and wipe down the counters and organize the desk supplies.

  2. Shred documents no longer needed. The shredder is located in the Xerox room. Be sure to double check with a staff member before shredding any documents/

  3. Restock the coffee station in the break room. The key for the cabinets where we store extras are in Jessie’s office right next to the door. Update the Inventory spreadsheet as you go (found on the Regi-STARS Teams page under “Files”)

  4. Restock pens, transcript order forms, hand sanitizer, tissues, etc. as needed

  5. Make sure the lobby is clean and organized and stocked

  6. Before you leave, notify a staff member

  7. Shut down the Mac desktop computer before leaving for the day

Ordering a Diploma

Just like ordering a transcript, students can place orders for a replacement diploma online through our website at http://www.registrar.tulane.edu

  1. At the top hover over “Resources & Services”

  2. Then click “Student Services”

  3. Next to the Order a Transcript button is “Diploma Replacement”

  4. The prices and processing/printing/shipping times are all listed in a table on that page as well as other details about replacement diplomas

  5. At the bottom of the page is a grey box “ORDER A REPLACEMENT DIPLOMA”

    1. All diploma orders go through Parchment, see above.

Student Forms

All student forms can be found in person in our office (at the front desk to the left in the black organizer) or online on our website at http://www.registrar.tulane.edu

  1. Under Resources & Services, select Student Resources

  2. Select Student Forms

  3. The forms found here are:

    1. Add/Drop Form

    2. Independent Study Form

    3. Name Change Form

    4. Social Security Number Change/Update

    5. Loyola Consortium Registration Form

    6. Consortium Student Information Form

    7. Tulane Student Consortium Approval Form

    8. Course Conflict Resolution Form

    9. S/U Grade Type Request for Undergraduate Students

    10. Course Repeat Permission Form

Frequently Asked Questions

What are the office hours? 

8:30 AM – 5:00 PM, Monday through Friday 

Where is the office located? 

6823 St. Charles Ave. 
110 Gibson Hall 
New Orleans, LA 70118

What is the fax number? 

(504) 865 – 6760 

General Questions

How do I reserve a room?

Go to http://registrar.tulane.edu and under the Classroom & Scheduling header click on request a room.  Once selected, click on the Reserve a General Pool Room and follow the prompts on the screen. Any questions regarding room reservations can be transferred to (504) 865-5259 or (504) 314-2845. 

 What are Tulane's CEEB/SAT and ACT codes? 

The CEEB/SAT code is 6832 and the ACT code is 1614. 

Updating Personal Information

How can I update/change my name? 

A student can update and/or change their name by contacting the Office of the Registrar at registrar@tulane.edu.  The student will need to provide documentation supporting the name change (government issued ID such as driver’s license, court issued legal documents, divorce paperwork, etc.) 

How can I give my parents access to my student record? 

The student must have a Student Authorization for Release of Information Record form on file with the Academic Advising center designating who is able to receive information.  This form is retained with the Academic Advisor and allows the advisor to discuss student specific information. Parents are not given a separate login; log into Gibson using the student’s information. 

How do I get my courses to show up on Canvas or be removed from Canvas?  

Contact the help desk and file a ticket which will then be routed to a team member.  The help desk can be contacted by calling 504-862-8888 or through email at help@tulane.edu

Registration updates 11/1/22

Only the department can override the following registration errors:

  • Missing Prerequisite

  • Department approval

  • Instructor Approval

  • Class Restriction

  • Level Restriction

  • Student Attribute Restriction

  • College Restriction

  • Degree Restriction

  • Field of Study Restriction

Max Credit hour issue: student needs to contact advisor 

Banner Screens to diagnose registration issues

  • SGASTDN

    • Student Curricula screen. This is a GREAT screen for information on the student, their active/inactive status, the program and degree and major they are enrolled in by semester

  • SFASTCA

    • Student registration history, by term. This screen will show all registration attempts for a particular student for all CRNs and the outcome of each attempt by term.

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