Day 2 Keynote 3/28

Owned by Denise Kidd
Mar 28, 2023
2 min read

Panel

Facilitator: Susan Morrow - chief mktg officer Ellucian

Panelists -

  • Dr. Chris Howard - EVP and COO, Arizona State University and Public Enterprise (mission marries tech, be inclusive of recalibrating undifferentiated outcomes)

  • Dr. Kimberly Beatty - Chancellor, Metro CC (tech facilitates high touch, doesn’t replace it)

  • Hardeep Gulati - CEO, PowerSchool

What to avoid/things to keep in mind

  • Don’t be inflexible, must be okay with failing fast forward

  • Don’t assume students' lives are linear.

  • “We’ve always done it that way”

  • Students may have differing ideas on success

  • Students who need resources can’t access them (students who are accessing don’t really need it)

  • Be sure to understand your groups of students and tailor interventions to needs

What does the future hold?

  • well-integrated comprehensive models with an equity lens

  • user-friendly interfaces

  • enrolling shouldn’t be harder than the actual course

  • Number of devices available increasing access

  • How do we automate homework using AI

  • Gives leaders access to information to identify access and equity gaps

Ellucian CTO Mike Wulff

Challenge with balancing learner needs vs institution needs

Highly complex and fragile systems and functionally inefficient and ineffective - BROKEN

Stability in SaaS, is complementary, augments cohesive experience.

Unified user experience, simplifies/standardizes integrations and supports data aggregation across disparate systems. Everything simply works.

Bringing together everyone and everything

Sania Khan VP Experience Design

Workflow

Advisor

Student registration

Georgetown's journey to SaaS

360 view of students require bringing together disparate systems

Less carbon footprint/physical footprint - more people who can interact with community

Provide the right of information to advise/mentor student holistically

Provide frictionless and democratized data right sized and on time

Accommodate scale

Judd Nicholson, CIO

  • Why move to SaaS? Cloud part of strategy, bring capability, extensibility and give back bandwidth

  • How did you get buy-in for such change? Lots of conversations, storytelling, trust/credibility, demonstration; 2-year journey.

  • How did you come to the decision to move? Progress with buy-in/excitement, confidence/credibility/partnership

  • Biggest challenge? internal staff/stakeholders - Meet them where they are. Maintaining communication within the team. Most issues are cultural rather than technical.

  • Go-live Fall 2023 - quick journey

  • Most excited about? Returning bandwidth to IT, modern student experience

Chief Transformation Officer Melissa King, Chief Operating Officer Martin Mrugal

What is transformation? Change. Innovation, efficiency, evolution, improving student experience, removing obstacles

Technology’s at the hub of change, allows change to happen

Unlocking possibility - increased enrollment, better campus experience, improved retention, collaboration, transparency