Rethinking person data (Person Manager)

Owned by Denise Kidd
Mar 28, 2023
1 min read

New capability for Experience

Centralize person information and THE source for person information - person matching and merging

General theme of bad data

  • lack of data mgmt system/protocols

  • lack of understanding of who’s managing data

Effects of bad data

  • makes your job harder - mistrust of the data

  • takes away your time

  • sets you up for uncomfortable experiences w/students or faculty

  • possible data breach

Committee

  • Legal, Finance, HR, event mgr, alumni/adv, fin aid, reg, adm

Protocol questions

  • what’s needed to create a person

    • limit personal info while collecting enough

    • sources, rethinking duplicate rules

    • share only if there’s a business need - are they authorized to have it?

Managing person changes

  • who reviews changes?

  • students who are employees

When to purge data

  • establish data retention policy

  • what can be purged and after how long

  • which attributes can be purged

  • archive vs. delete

  • right to erasure/to be forgotten

Data quality audit to:

  • validate business case

  • reduce data faults

  • compliance w/data regs

  • discover new data

Auditing

  • learn about processes

  • where is data stored

  • identify valuable data

  • evaluate accuracy

find problems with existing processes and improve to improve data quality

How to enforce consistency

  • communicate

  • explain value

  • set deadline

  • extend grace

  • explain why

  1. review data

  2. establish data policy

  3. enforce data policies

  4. continuous review of policy