- Created by Denise Kidd, last modified on May 27, 2022
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*Apostille and Notary
Parchment Processes
Pre-ceremony orders (honorary, citations, MD)
Placing the order
Adding a transcript
Shipping parameters
Official Documentation
Notary Letters, Diploma v. Transcript
SoS letters
Unordinary Requests
FedEx and Packaging
Required Information
Options for sizing and number of destinations
Templates and FAQs
Commencement Coordinator
Graduation Application
Testing
Common Errors
Copy/Updates
Admin Abilities
Paper Options
Graduation Inventory
Contracts and Ordering
Storage
Charging ITs
Graduation Holds
OA – Online Application
DA – Grad App Received
B3/BD – Diploma Encumbered, Accounts Receivable
*Banner Processes
SHAGAPP
SHADIPL
SHADEGR
SHAGADR
SHAMDEG
SPAIDEN
SPAPERS
*Dates and Deadlines
Email Templates
Points of Contact
Operations Calendar
Proofing
Schedule
Parameters
Degree Checkouts
*Program List
Deadlines and Instructions
Expectations
Late Additions
Appworx Jobs
Roll to outcome
Update WFs
Remove WP holds
Inactivate SHAGAPP
SO Record Cleanup
National Student Clearinghouse
Researching Verification Requests
Degreed records
Dates of Enrollment records
Pre-1980 Records
MD Records
Confidential Records
Submission Schedule – Appworx Jobs
First of term/subsequent of term
*Degree Verifications
Graduates Only
Website updates
Correcting Errors on Resolution Report
Program missing previously reported
Enrollment status invalid or dates missing
Withdrawals / Leave of Absences
Program credential level invalid or missing
Adding or Editing a Record
Window of Opportunity
Process
Paradigm – Diplomas
*Ordering Diplomas
Paper v. CeD
Required Fields
Parchment Orders v. Lost/Incorrect Replacements
Graduation Order
Degrees awarded for diploma printing checklist
Holding in Cart
Templates for questions
Updating Content
Signatures and Titles
Doc Types
Code Translations
Verifications outside of NSC
General Counsel
SDT and Background Checks
Subpoenas and Legal Documentation
Letter Templates
PDF Process
Paper Process
Requirements and Rules
Non-Attendance
Degree completed v. Upcoming conferral
Professional Certifications for State Requirements
Health Insurance Forms
Parchment – Transcript and Diploma Orders
*Reading a transcript order
Missing data
Contact information
Refund/resend
Preview and DiD
*Reading a diploma order
Order types
Diploma Name v. Order Name
Student data for locating record
Contact information
Destination
*TO-DO
Open Orders
In Process
Problems – holds other than student initiated
On Hold
Split / Legacy Records
History
Searching
exporting
Learners & Credentials
Order
Searching for students
Placing re-orders for students and costs
Analytics
Settings
Users
Ordering
Support
Papervision
Searching
Downloading
Users and Administration
Paper Mailed Requests
Mailchimp
Campaigns
Replicating
Editing
Testing
Audiences
Creating and Uploading
Adding users
Pricing
Website Oversight
Transcript Page
Diploma Page
Unfinished Projects
2022 Commencement ceremony logistics (spreadsheet)
Commencement volunteer management
In this space
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