Accessing and responding to inquiries in the registrar@tulane.edu inbox

Owned by Denise Kidd, created
Last updated: Apr 19, 2022
3 min read

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The generic mailbox for the registrar’s office is used by alum, students, staff and faculty to communicate with our office.  As emails are received, they are answered and/or directed to the proper individual in a timely manner and should be checked multiple times per day. 

 Accessing the inbox

  1. Log in at: http://outlook.com/wave.tulane.edu
    Login credentials

  2. Review messages in the order they were received.

  3. Move messages you’ve responded to into the Saved Emails folder in the left navigation pane.

  4. Be sure to log out when finished.

Best practices for responding to messages

If you are unsure of how to respond:

  • forward to a staff member (link to who does what)

  • ask a staff member how to respond

  • look up information using tools within your scope

Common inquiries

This is the main inbox of the Registrar’s Office, so you will see a wide variety of inquiries. Please see the templates below for examples of responses to our most frequently asked questions.

[Undergraduate students]

This is best addressed by your academic advisor. Make an appointment >

[Graduate students]

This is best addressed by your academic department. Please contact them directly with your inquiry.

Our academic calendar provides important dates and deadlines as well as events such as registration and commencement. Learn more >

Your inquiry is best addressed by Accounts Receivable. Get in touch >

I’m happy to help with this. To complete your request, we ask that you complete an add/drop form.

In order for us to process this form, it’s very important that you complete every relevant field:

  • Your student ID number

  • Full name

  • Year and semester

  • School

  • Date of change

  • Add/drop information as appropriate - note that each affected professor’s signature is needed

  • Your signature

  • Your advisor’s signature

We are pleased to learn of your interest in taking a course at Tulane within the consortium agreement we have with your home school. Please review our registration process.

In order for courses taken within the consortium agreement to be transferred to your home institution, it’s important for you to review and follow the registration steps carefully.

Consortium registration information > (scroll to the Visiting Students section)