Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Current »

Emily’s Miro board

 Natalia - 2023-01-28

Notified yesterday put on PIP

Scott trying to understand directors are unhappy with some things falling through the cracks. Continuous onboarding of directors.

directors unhappy b/c due to individual circumstances (demotions

ARCH studios - assigned studios, hot desk studios increase in meeting patterns makes space-sharing complex

Work together on scheduling shared spaces

A lot of growth very fast

I’d like to see an org chart

Need an directors' ops calendar

Add Natalia as an additional stop in CLSS workflow after APCs add changes

APCs question why Natalia is trying to show them things to transition them off of her portfolio

Are the APCs Natalia’s team

Team meetings to coordinate initiatives and duties with Emily’s needs

Course CLSS data entry error, Registrar initiated errors, errors related to catalog

Summer minor scheduling is complex

Changing requirements can simplify or complicate processes

MArch degree - adv standing - do they need different major codes?

Checklist manifesto book

 Natalia's notes from Teams

What processes need clarification/amendment to be more inclusive of Architecture's unique structure?

BTW, in my opinion, this is the least of your worries. We have unique needs in a few specific ways and most of those are where we are the most solid with you. The scheduling process for ARCH studios is solid and trouble free. We used to have more headaches with studio registration but we recently started to make inroads with the ability to request bulk-add drops.

There are some marginal improvements that we can make and I already have a list of those. Some are more urgent than others. Like decoupling DESG and ARCH courses in CLSS. I've tried before but it's apparently tied to a proliferation of departments issue on your end that I have not had the bandwidth to fully engage with. Another segregate our advance standing MArch and regular MArch so they can have separate major codes and separate audits.

But in general, Registrar specific tasks related to ARCH and PRES studio are in great shape. So I think this could potentially mean you can take these out of the scope of your work, although it might still be helpful for you to fully understand them for context. BTW. The confluence page I want to create for studio would answer all the studio process questions "soup to nuts".

Us organizing ourselves about what we need for DESG and SRED studios is another story....  But I don't see it as a registrar process issues. It's a lack of facilities issue. And a lack of us anticipating that lack of facilities and planning schedules as if magical rooms existed. Very hard for me to make the schedule "whole" when the space needs are impossible.

And that is one of our biggest pain points regarding studios/special need courses - lack of facilities. That is not solvable via a process, but is currently being conflated as a "scheduling process" problem. At least scheduling-adjacent. Because I'm both scheduler and TuSA classroom pool manager. And because the class scheduling team both posts courses and assigns rooms.

---------------

So back to the reason I wanted to make a post specifically about Architecture's "unique needs".

My caveat is to be skeptical of non ARCH programs using "but architecture is different - so my needs are special" to ask for special accommodations. Studio courses need special facilities. All other courses are no different from any other program. But our directors and faculty are used to our own classroom stock giving them some control, or illusion of control, over their class locations. Some of them, not all, expect the same flexibility to be accommodated while we are out of RMH and often don't adjust their schedules until forced to. IMO, Even the small percentage of often unreasonable requests, can delay scheduling unnecessarily. But my Dean works to accommodate them so we keep feeding the sense of entitlement. On the other hand, we are already too big for RMH when we return, so further encouraging that entitlement is not a good idea. It will make it harder for us to manage the RMH classroom stock in the long term.

That does not mean that negotiating something with the registrar/provost/facilities to allow us to have another temp spot for studios - like we had the Rathskeller this past year - would be a great short term solution. Any temporarily unused location will do, even if it's not the same one between now and out return to RMH. Even if that spot changes from term to term, as long as we can outfit it with the furniture and a/v we need. So I hope you include this spacial studio space request in your findings, but that's about it for our "special needs". Encouraging pickiness about other courses is probably not a process change we need to make, but an expectation reset. Ideally in a way that's not derailed by my Assoc. Dean being a pushover and wanting to please everyone.

 APCs 2023-01-30

Hailey, Angelle, Kyja

All offices in NOCHI

Overall clear view of registrar-related cycle. Registration, scheduling

Angelle - Architecture Barch, bsa, studios, higher number

hailey - specialized, design (UG), social innovation/entrepre SISE (UG)

kyja - specialized - sustainabale real estate (UG, GR), historic pres (GR certificate, GR degree)

What is Natalia’s role in relation to yours? Hailey - Directors and Natalia gives tasks, delegating and teaching. Hailey - Emily-Natalia, Directors. Angelle - Emily is boss, APCs are involved in a lot of activities.

The five of them rarely meet. Bi-weekly checkin to synchronize with Emily. Would like one-on-one meetings.

Angelle meetings with her program director - Emilie regularly and Natalia. Kyja, too. Hailey meets with Tiffany and Natalia.

Comfortable with registration

Kyja problems with workflow - don’t understand that timeline, what goes wrong, where she fits in. Feels very blurry.

Angelle - CLSS workflow feels funnel

Natalia has worked at the school a long time and she understands the connections and anticipating problems.

Studio preference survey in Qualtrics - could have been created much faster.

Process outweighs results.

Class scheduling - conflicts can come up (co-reqs)

Let them make mistakes, cannot be flexible in the moment

Use post-mortems to refine or define processes

Lead effectively and manage Natalia, but not letting her get put out to dry. More supervisor support.

Clarify priorities as they change.

Natalia needs her own assistant - her own APC. The recent growth has surpassed her capacity. Need to plan how to delegate with intention.

Make sure students are aware of them and how they can help.

They need to understand Natalia’s timeline and basic rationale for why and their role at each step of the timeline. Clarification of baton handoff.

 Emily and Scott

A lot of growth fast

meltdown with relationship with directors - they say they’re doing what they’re supposed to, Natalia says they don’t and vice versa

Natalia not aware she is affecting people

Natalia - in-house registrar

What it looks like: there are things that have been released for apcs to do, there are some things that haven’t been transitioned yet. apcs can’t enter info into CLSS. this is more of a people problem. Problems with internal mechanisms (question)

If people makes mistakes, Natalia feels she has to fix them.

Emily doesn’t meet with Natalia and APCs regularly, but meets with natalia often.

ELP emerging leaders program - Natalia participated - coaching for Natalia to catch on to social cues

Master scheduling spreadsheet - central internal document - goes into CLSS - spreadsheet formatting is fussy - maybe hide columns that directors don’t need to see. Give feedback to directors to let them know what needs to be changed, but Natalia missed the deadline.

Limited self-awareness

  • No labels