The Registrar’s Office provides customer service via the following media:
Email
In-person
Phone
Teams
Email account | Traditional responders | Current responders |
|---|---|---|
registrar@tulane.edu | Office Manager | |
rss@tulane.edu | RSS staff | Michelle and Chloe |
diplomas@tulane.edu | Graduation coordinator | Shawn |
classschedule@tulane.edu | Scheduling team | Michael and Meredith |
degreeaudit@tulane.edu | DW team | Shawn and Stephanie M |
catalog@tulane.edu | Asst Registrar for Curriculum | Nicole |
CIEE@tulane.edu | CIEE Coordinator | Michelle |
Email accounts are checked every day.
In person and phone
The Registrar’s Office provides customer service at our front desk in person and via phone. Shifts are covered by at least one staff or student intern every day as follows:
8:30-10:30
10:30-12:30
12:30-2:30
2:30-5:00
Teams
During off-peak periods, the Registrar’s Office provides service via Teams on [day] [time].
During peak periods, the Registrar’s office provides service via Teams in shifts covered by 2 staff as follows:
8:30-10:30
10:30-12:30
12:30-2:30
2:30-5:00
Scheduling front desk and Teams shifts
To facilitate the schedule of the 10 daily shifts during peak periods, staff will be sent a spreadsheet weekly by the schedule coordinator on Wednesdays to indicate the shifts they will take for the following week.
The schedule coordinator is a member of RSS staff, although the role may rotate as resources require.
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