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Date

Time

Participants

Location

Meeting type

Materials

Warm-up

\uD83C\uDF1F Important topics

Topic

Description

Results

1

Affiliate ServiceNow form

Working with Peter to refine so that we are part of the workflow once the account has been created (to make person WA, set up as instructor in SIAINST).

2

New ServiceNow forms

Banner request form

Banner class maintenance

3

ServiceNow refresh

October - cosmetic upgrades; no substantial changes that impact how we work tickets.

✅ Action items

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