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In-Office Training

  •  Answering/transferring phone calls

...

Tulane students, non-Tulane students

  •  Gibson

Staff, Advisor, Student tabs

  •  Banner

SOAHOLD, QTC, SFARGST

  •  Teams

Teams (Regi-STARS, Reg Office Group, Advisors), Files, Schedule, Notebook, Chat, Posts

  •  Email

Personal, office boxes (Registrar, RSS, Diplomas, Degree Audit, Class Schedule)

  •  Parchment

Order status, email PDF/paper copy, available vs. completed, access

  •  Diplomas

Paper source

  •  General Pools

Class schedule, link on our site

  •  Registration

Errors/overrides, departments, navigating schedule of classes

  •  Mail

Inter-office, mail cart incoming/outgoing, unpack/sort mail and packages

  •  Other departments

Admissions, A/R, IT, Commencement, UG (advising) or GR (department)

  •  Need help

Difficult person/situation, complaints to Provost, TUPD

Individual Training

  •  University FERPA training