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confirm that the student has no enrollment record at the school. This can be done by contacting the Registrar’s Office or Enrollment Services for the institution and providing the student’s name and date of birth.

• If the student has an enrollment record, the institution should not be removed from the transcript.

• If the student does not have an enrollment record, a letter of non-attendance should be requested in order to remove the institution from the transcript. Once the institution has been removed from SOAPCOL, the Letter of Non-attendance should be uploaded into BDM in SGASTDN on the misc. tab.