/
2024-12-12 Module 8 Content governance and the IA

2024-12-12 Module 8 Content governance and the IA

Owned by Kidd, Denise
Dec 12, 2024
2 min read

  • what is governance?

  • how is it executed?

  • completing a governance plan

importance of governance

  • maintain content quality

  • reduce content sprawl

    • content comes from everywhere - do what you can to get your arms around it.

  • provide high quality user experience (useful info that is findable)

  • clear decision making and escalation procedures to resolve violations and resolve conflicts

  • align with business objectives to continuously deliver business value

  • provide key guidelines for any governing body to work within and enforce

  • establish best practices by to resolve ambiguity and mitigate conflict

  • protect from security threats and non-compliance liability

 

image-20241212-171638.png

 

image-20241212-171733.png

 

governance benefits

  • provides structure to make content easier to find and more clearly identify corporate document mgmt systems and incorporate dept solutions in a common infrastructure

  • more reliable/relevant research

  • ensures km solution delivers valuable content effectively

  • employ best practice that improve usability