2024-12-12 Module 8 Content governance and the IA
- Kidd, Denise
what is governance?
how is it executed?
completing a governance plan
importance of governance
maintain content quality
reduce content sprawl
content comes from everywhere - do what you can to get your arms around it.
provide high quality user experience (useful info that is findable)
clear decision making and escalation procedures to resolve violations and resolve conflicts
align with business objectives to continuously deliver business value
provide key guidelines for any governing body to work within and enforce
establish best practices by to resolve ambiguity and mitigate conflict
protect from security threats and non-compliance liability
governance benefits
provides structure to make content easier to find and more clearly identify corporate document mgmt systems and incorporate dept solutions in a common infrastructure
more reliable/relevant research
ensures km solution delivers valuable content effectively
employ best practice that improve usability