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Sharing uniform responses to our most asked questions.

 I need a report of XXXX student, course, other Banner Data.

The BIA Team in IT generates these types of reports. If you need any Banner data (not just student data as the form is called, but any data that lives in Banner), you can request a report from Tulane IT here.

 What is my major/minor GPA? Can I change my audit to have a better major/minor GPA? Can you provide verify [student]'s GPA when they attended Tulane?

Tulane University does not record major/minor GPA on the transcript and cannot verify major/minor GPA for third parties. While major/minor GPA does appear on the degree audit for certain programs, this is intended only as an advising tool to ensure that students satisfy minimum requirements within the major/minor as prescribed by the University Catalog. The registrar’s office will not alter a student’s degree audit to manipulate the calculation of major/minor GPA without departmental consent. If a major/minor GPA is required for an educational or employment application, we encourage students to calculate the major/minor GPA based on coursework they used to complete that major/minor. Again, the major/minor GPA is not recorded on the transcript and cannot be verified.

 I am a former student who would like to re-enroll/take classes next term. What do I need to do?

Returning NTC students will need to contact their advisor or the NTC Advising Center about returning to Tulane. Returning SoPA students will need to contact SoPA for re-enrollment information.

If the returning student is a graduate student, the student will need to contact their specific department of study for information.

 Can you lift my registration hold?

Registration holds prevent you from registering or making changes to your registration. We are not able to lift registration holds placed by other departments. If you have any questions about your reg hold and why it is there, please contact the______________ department directly for more information.

 Will you send my official transcript to the following address?

We cannot accept transcript requests by phone, email, or ticket. If you are in the New Orleans area, you may order a transcript in person at the Office of the Registrar located in 110 Gibson Hall. We are open Monday-Friday, 8:30-5:00. All printed transcripts are sent via US Postal Service.

Transcripts may also be ordered online. If you are a current student, you may order your transcript under the Student tab in Gibson. Alumni, former students, and CIEE students may order a transcript online through Parchment Inc. by visiting http://registrar.tulane.edu/transcript . PDF transcripts produced using this service contain identical information to the printed transcript and can be certified as unaltered by uploading the file to the Parchment website that is provided during the delivery process. Parchment Inc. has been granted the authority to deliver all such electronic transcript requests on behalf of Tulane University and respond to any inquiries regarding these transactions.

 How can I access a syllabus from a course I previously took?

The Office of the Registrar does not maintain records of course syllabi. If a syllabus is needed for a specific course, please contact the academic department directly for assistance.

 I am from an outside company and need to verify a student’s enrollment/degree/dates of attendance.

All third-party verifications should be submitted through the National Student Clearinghouse. NSC has been authorized to provide degree and enrollment verifications for all parties other than currently enrolled students.

National Student Clearinghouse
13454 Sunrise Valley Drive, Suite 300
Herndon, VA 20171
Phone: (703) 742-4200
Fax: (703) 742-4239

Web: www.studentclearinghouse.org
E-mail: service@studentclearinghouse.org

 How can I get Banner access?
 Can you lift my immunization hold?

Campus Health is the steward of immunization holds, and the Office of the Registrar cannot lift them. You can get in touch with Campus Health at immunizations@tulane.edu or 504-865-5255.

 I cannot see my class roster on Gibson

Please clear your cache, use a private window, or try another browser. This is a known issue that we are addressing with IT.

 When will I receive my diploma (recent grads)?

Type the answer Diplomas begin shipping 4-6 weeks after degree conferral, which for Fall/December 2022 was December 31, 2022. When your diploma ships, you will receive confirmation of shipment, and in that same email you will receive instructions on how to access your certified electronic diploma, which you can also find here: https://registrar.tulane.edu/sites/default/files/Electronic_Diplomas%E2%80%93Graduates_After_2020.pdf. Electronic diplomas are available as soon as the paper copy ships, but not before.

Once shipped, we've found that diplomas usually arrive within about a week to domestic addresses, but can take longer if shipped internationally.

If you haven't received notification of shipment after 6 weeks past degree conferral (February 13), please get in touch with our office.

 My time ticket is wrong.

Time tickets are assigned based on the number of earned credit hours. Earned hours do not include in-progress credit hours. The Time Ticketing Schedule lists when the registration windows open for a given range of earned credit hours, by date. Time tickets open hourly 8:00am-4:00pm CST based on earned credits, highest to lowest. Based on your XXX earned credits, your time ticket should open on Day, Date at Time. I just checked your time ticket, which matches this projection. Your assigned time ticket is correct.

 I have a Grad App Rcvd hold - what does this mean?

When you submitted your application for graduation, a “grad app received” hold was placed on your record. This hold only prevents registration for a future term, which for graduates, can be problematic. This holds does not affect your eligibility to graduate, nor does it prevent access to your unofficial transcript or ordering an official transcript. If you have any questions about completion of your degree requirements, contact your academic advisor.

 Can you attach this document to my transcript order?

Parchment allows you to upload documents to be sent along with your transcript. During the order process, you’ll have the opportunity to upload your form.

 Can you complete this form and add it to my transcript order?

You can find your completed form attached to this message. Parchment allows you to upload documents to be sent along with your transcript. During the order process, you’ll have the opportunity to upload your form.

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