✅GSRMT Issues Tracking

Dual Degree & IDT

Revisit the level decision tree internally

IN PROGRESS

Develop best practice for managing the dual degree indicator in SGASTDN.

IN PROGRESS

Banner & Systems

Banner & Systems subgroup to review Banner Guide to determine which new articles should be developed and which should be enhanced (unclear, outdated, needs screenshots, etc.)

IN PROGRESS

Tona & Rosie to provide feedback to Denise.

Reporting

Exception pathway for dropped programs

IN PROGRESS

internal draft under review

Registration & Class Scheduling

Revisit the content and governance of the resignation process

NOT STARTED

Registration for non-degree and non-degree exchange students - suggest this subgroup send a survey to the full team

NDs S and V do not get time tickets. SoPA S do get time tickets. It’s possible.

Suggest subgroup survey the larger team to learn of their current process and preferences around these populations.

Develop best practices for identifying students who are graduating and need to register but can’t due to grad app received hold.

Develop a trigger - this will take a lot of time. Could use a Slate report or BIA.

Identify what can be submitted via the description box in a ticket versus when a form is required.

If there’s a form for it, attach the form. Must include authorization from all signatures represented on the form (we will accept emails). As long as AGRD opens ticket we will take that as signature.

Understanding pointers and pointer management as it relates to registration.

Reporting might help with this.