Student Identification and Document Release
The student must present photo ID to obtain a record from the office.
BEFORE releasing transcripts or diplomas, YOU MUST CHECK FOR HOLDS ON THE RECORD.
For walk-in requests, student workers at the front desk must check ID and use Banner and navigate to SOAHOLD to ensure there are no active transcript holds. If no holds are present, student workers will pass the request to Registrar staff.
NOTE: If a Registrar staff member with full Banner access is fielding the transcript request directly, without a student worker, checking SOAHOLD is not necessary. Staff can go to SHARQTC (entering QTC will populate the Banner app) and any active transcript hold will illicit a error message to pop-up. If a transcript hold is active, direct the student on how to resolve by contacting the department which placed the hold.
Transcripts given to the student MUST be addressed to the student and each page of the transcript stamped with the ‘ISSUED TO STUDENT’ stamp located in the printer room. We cannot provide the student with a transcript addressed to another recipient. If the student needs a transcript to be addressed to another recipient, (Examples: transcript is being sent to another university for an application, a transcript is being sent to another TU dept) we can mail it out for them free of charge. The student is responsible for providing a mailing address or TU department information.
Transcripts mailed to addresses outside of TU campuses via USPS. Inter-departmental/Campus Mail can be used when mailing to other TU depts on behalf of the student (example: applications, employment related). IF TU staff/department requests a student’s transcript for valid educational purposes, the TU staff MUST come into the office to pick up with photo ID. See Providing transcripts to TU departments for further instruction.
Checking Holds (SOAHOLD)
Enter the student ID in the left-hand field, and press enter.
If the student has a hold referencing a transcript that has no end date (the end date is 12/31/2099), the student must resolve the hold before we can release any official documents.
In the event of a hold, the student may elect to print their unofficial transcript or an enrollment verification.
The student can request an enrollment verification or access their unofficial transcript from their Gibson Portal; you are also able to access these from the Advisor Tab on Gibson.
Reach out to an RSS staff member for help.
Transcript Release (SHARQTC)
Each student is permitted one free copy of their transcript per week; additional copies are $12 in the office. PDF versions must be purchased at https://registrar.tulane.edu/transcript .
Open Banner and navigate to SHARQTC (Transcript Request).
If this is your first time on this screen since logging in to Banner, you will be prompted to select a printer in SOADEST.
You can select one of the two Registrar transcript printers by selecting the “…” next to the transcripts field, and then choosing “tran_reg1” or “tran_reg2” from the table that appears.
Do not click “save” on the SOADEST screen. It will not allow you to proceed, but instead show an error message. Save your selection by clicking “OK” and then “X” in the top left hand corner.
You do not need to select a printer every time, if you have previously completed this step.
Enter the student ID in the left-hand field and press enter.
Click “insert” in the top right-hand corner of the block (if this is the first time a transcript is being printed, this will not be necessary).
Type “AL” for all levels of coursework in the level field.
Type “ACAD” for academic in the transcript type field.
Select the second tab “Issue Information” in the top left-hand portion of the block.
Enter the name of the person or institution to which the transcript is being issued – I.E. AMCAS – in the “issued to” field; the address fields are optional but beneficial if the student intends to mail the document.
Click “Save” in the lower right hand corner, and the transcript should print in the main printer room.
If the student does not intend to mail the document or is keeping it for themselves, stamp the document with “issued to student” stamper found at the front desk.
If the student is mailing the document, seal the transcript in an envelope with the address showing through the window and stamp on the back with the Official Registrar Signature Stamp (found in the printer room.)
0 Comments