Viewing and managing student holds

PRE-REVIEW

Viewing and managing holds is done in SOAHOLD in the Hold Details block.

Adding a hold

Click insert to add a row. If you know the hold code, enter it, or click the Look up button.

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Adding a Reason is optional. Students can only see the hold type, so they won’t see text from the Reason field.

Tab to the From field. Today’s date auto-populates in the From field and a future date (12/31/2099) in the To field. Save.

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Releasing/ending a hold

Holds are only ended, not deleted.

Select the hold by clicking on it. Enter the hold end date in the To field. Save.

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Common hold types and their custodians

If you have access to update SOAHOLD, you have access to add or end any holds. You should only add or end holds within the scope your area’s responsibility.

Expand to view hold types

			Impacted Actions
Hold Code	Hold Description	Custodian	Registration	Enrollment Verification	Transcript	Graduation	Grade	A/R
AA	Athletic Advisor Hold	Athletic Academic Advisor
AD	Advisor Reg Hold	Academic Advisor	Y
AH	Athlete Registration Hold	Athletic Academic Advisor	Y
AR	Architecture Dean Reg Hold	Dean's Office	Y
AS	Arts & Sci Dean Reg Hold	Dean's Office	Y
B1	Acct Rec Perm Reg Hold	Accounts Receivable	Y
B2	Acct Rec Perm Transcript Hold	Accounts Receivable			Y
B3	Acct Rec Perm Diploma Hold	Accounts Receivable
B4	AR Disable Portal ACH Payments	Accounts Receivable
B5	AR Disable Portal Credit Cards	Accounts Receivable
BC	Acct Rec Manual Reg Clearance	Accounts Receivable
BD	Acct Rec Dipl Encumbered	Accounts Receivable
BG	Acct Rec Manual Dipl Clearance	Accounts Receivable
BH	A/R Splash Card Charging Hold	Accounts Receivable
BP	A/R Perm Splash Charging Hold	Accounts Receivable
BR	Acct Rec Reg Hold	Accounts Receivable	Y
BT	Acct Rec Transcript Hold	Accounts Receivable			Y
BU	Acct Rec Manual Trans Clear	Accounts Receivable
BV	A/R Splash Charging Clearance	Accounts Receivable
BX	Acct Rec Account Hold	Accounts Receivable						Y
CI	CIEE Hold	Registrar's Office CIEE staff
CS	Cont Studies Dean Reg Hold	Dean's Office	Y
DA	Graduation App Rcvd Reg Hold	Registrar	Y
EN	Engineering Dean Reg Hold	Dean's Office	Y
FA	Financial Aid Reg Hold	FA	Y
GM	Grad Med Dean Reg Hold	Dean's Office	Y
GS	Grad School Dean Reg Hold	Dean's Office	Y
HG	Housing Reg Hold	Housing	Y
HI	Hlth Immunizations Reg Hold	Campus Health	Y
HS	Health Services Reg Hold	Campus Health	Y
HT	Hlth Immun Supp Reg Hold	Campus Health	Y
IS	International Student Reg Hold	OISS	Y
LA	Liberal Arts Dean Reg Hold	Dean's Office	Y
LD	Student Loans Diploma Hold	Accounts Receivable
LR	Student Loans Reg Hold	Accounts Receivable	Y
LS	Law Dean Reg Hold	Dean's Office	Y
LT	Student LoansTranscript Hold	Accounts Receivable			Y
MD	Medicine Dean Reg Hold	Dean's Office	Y
NC	Newcomb Dean Reg Hold	NTC Dean's Office	Y
OA	Application for Degree-Online	Academic Advisor
OW	Online Withdrawal Hold	Academic Advisor
PA	SoPA Dean Reg Hold	Dean's Office	Y
PH	Public Health Dean Reg Hold	Dean's Office	Y
PP	SoPA Acad Probation Reg Hold	SoPA Dean's Office	Y
PT	P/MP/U Transcript Hold	Registrar			Y
RE	Registrar Expulsion Reg Hold	Registrar	Y
RR	Registrar Reg Hold	Registrar	Y
RS	Registrar Suspensn Reg Hold	Registrar	Y
RT	Registrar Transcript Hold	Registrar			Y
SA	Student Affairs Reg Hold	Accounts Receivable	Y
SB	Business Dean Reg Hold	Dean's Office	Y
SE	Sci & Engr Dean Reg Hold	Dean's Office	Y
SW	Social Work Dean Reg Hold	Dean's Office	Y
TP	Teacher Prep Cert Reg Hold	SOPA Teacher Prep Director	Y
TX	International Tax Reg Hold	Acccounts Receivable	Y
UC	Univ College Dean Reg Hold	SoPA Dean's Office	Y
UD	Newcb-Tulane Dean Reg Hold	NTC Dean's Office	Y