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Registrar’s Office Location: 110 Gibson Hall 6823 St. Charles Avenue New Orleans, LA 70118 |
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General Information:
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Personnel
https://tulane.box.com/s/du7l9bztu1r5ax5tl8qvqk2wzeoljuik
Name | Office | Extension | Responsibilities | |
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Colette Raphel | 114 | 4-2855 | craphel@tulane.edu | University Registrar |
Jennifer Archibald | 103 | 5-5220 | jarchibald@tulane.edu | Associate Registrar: Class Rosters, Study Abroad, International Transfers, Risk Management |
Ashley DeRoche | 109 | 4-2845 | aderoche@tulane.edu | Program Coordinator: Commencement, Diplomas, Transcripts, Enrollment/Degree Verification |
Michelle Landry | 106 | 2-8021 | mlandry11@tulane.edu ciee@tulane.edu | Admin. Program Coordinator: CIEE, Student Services, NSCH |
Belinda Raime | 104 | 4-2857 | braime@tulane.edu veterans@tulane.edu | Senior Program Coordinator: Veterans Affairs, Special Enrollment Programs |
Stephanie Davis | 102 | 4-2850 | sdavis16@tulane.edu | Sr. Associate Registrar: Administration, Technology, Faculty support, Project Management |
Shawn Ryder | 101 | 4-2839 | sryder@tulane.edu | Associate Registrar Degree Audit & Technology: Degree Audit |
Stephanie Mackin | 105 | 4-2856 | smackin@tulane.edu | Assistant Registrar: Degree Audit & Technology |
Nicole Westerfield | 112 | 4-2851 | nicole@tulane.edu | Assistant Registrar: Curriculum Management, CourseLeaf- Catalog, course descriptions |
Meredith Lapre | 113 | 5-5759 | classschedule@tulane.edu mlapre@tulane.edu | Admin. Program Coordinator: Schedule of Classes, Room Assignments, Waitlist Issues, Certified Lists, Class Restrictions, Prereq’s CourseLeaf CLSS |
Michael Murphy | 113 | 5-5587 | classschedule@tulane.edu mmurph5@tulane.edu | Assistant Registrar: Schedule of Classes, Room Assignments, Waitlist Issues, Certified Lists, Class Restrictions, Prereq’s CourseLeaf CLSS |
Denise Kidd | 111 | 5-5467 | dkidd@tulane.edu | Business Operations and Continuity Analyst Registrar |
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Child pages (Children Display) |
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Processing enrollment verifications
Holds
Who does what
About our office
FAQs
Transcripts
VA
FERPA
Student employment links
Student employment manual
Affordable care act and the policy for graduate students on services required stipends
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Frequently Asked Questions
What if a third-party calls and asks for a student's information?
Ask them if they have been through the National Student Clearinghouse, and if not, direct them there (703.742.4200).
If they have already been through the NSC, and did not find the information they were looking for, ask them to send the information they did receive from the NSC, along with the student’s release forms, and what in particular they are looking for to diplomas@tulane.edu.
What if a parent/guardian calls, asking to see their child’s grades/enrollment status/other student information?
The Registrar’s Office CANNOT disclose this information to parents, and even if they have filled out the FERPA release form, we must have the student’s permission before any information is exchanged.
Respond with some variation of: Unfortunately, according to FERPA laws, I am unable to disclose this information to you. The release form is submitted to and maintained by the Academic Advising office, and if you have any further questions, I would be more than happy to transfer you to their office.
Can students have someone other than themselves pick up their transcript?
Yes, but the person assigned to pick up the transcript must have a letter provided by the student that clearly states the student’s name and ID number, as well as the person’s name and what they are allowed to do (Ex. I John Doe (U12345678) allow Jane Smith to pick up my official transcript.). Please ensure that the letter includes the student’s handwritten signature, and the person must also present a photo ID upon obtaining the student’s transcript.
How can students obtain a copy of their unofficial transcript?
Students are able to get a copy of their unofficial transcript through their Gibson account by going to their “Student” tab and looking for the link under “Records.” Alumni and former students can also obtain an unofficial transcript through Gibson, if they still have access, and if not, they can reach out to our office. (See also: Activating Gibson access for alumni 1980-2009)
Does the Registrar’s Office keep copies of course descriptions/syllabi?
The University Catalog is located on the Registrar’s website, and students may browse various years for the course descriptions they are looking for.
Our office does not keep any record of present or past syllabi, instead students should reach out to the department or the professor.
What is the “Graduation App Rcvd Reg Hold”?
This hold is added to a student’s record as a result of the Registrar’s Office receiving an application for graduation. The hold is placed on the record to ensure that the student does not register for classes beyond graduation without being admitted to a new program.
This hold is sometimes administered to recent undergraduates continuing into a Tulane graduate program. They must contact their program coordinator or advisor from their graduate program to email diplomas@tulane.edu and confirm their acceptance of the admissions offer into the new program.
Can the Registrar’s Office issue departmental overrides for a student’s class?
NO. The student must go directly to the department of the class they want to add, and only the department may grant them access to the course with a departmental override.
Can a student add/drop a class after the deadline?
This is a case-by-case basis and it is up to the professor. If the student’s professor acquiesces, the student must submit an add/drop form with the appropriate signatures either in-person at the Registrar’s Office, or by email to RSS@tulane.edu. Undergraduate students are required to obtain signatures from the professor and their academic advisor, and graduate students must obtain signatures from their professor and their dean.
How can a student update their personal information?
Name: Students can change their preferred name and pronouns on their Gibson account’s “Student” tab, under “Records.” A legal name change requires a student/alumni to fill out a name change form, which they can obtain in-office, or online.
SSN: A change of social security number requires a student/alumni to fill out a SSN change form, which they can obtain in-office, or online.
All online student forms can be found at http://registrar.tulane.edu. To direct students to the correct page, have them go to “Resources & Services” > “Student Resources” > “Student Forms.”
What if a recent graduate has not yet received their diploma?
First, check SOAHOLD to make sure the recent graduate does not have any outstanding holds that would prevent them from receiving their diploma. If they do, direct them to the appropriate office.
If they do not have any outstanding holds, inform them that diplomas take 4-6 weeks after graduation to be processed and shipped, if we are still in that time frame.
After that time frame, they may direct their questions to Ashley at diplomas@tulane.edu. Their email should contain the following information: name, student ID, phone number, address the diploma should be delivered to.
Their first diploma should be free of charge.