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titleapproved

The generic mailbox for the registrar’s office is used by alum, students, staff and faculty to communicate with our office.  As emails are received, they are answered and/or directed to the proper individual in a timely manner and should be checked multiple times per day. 

 Accessing the inbox

  1. Log in at: http://outlook.com/wave.tulane.edu
    Login registrar@wave.tulane.edu 

    Password:  GibsoN110 

    credentials

  2. Review messages in the order they were received.

  3. Move messages you’ve responded to into the Saved Emails folder in the left navigation pane.

  4. Be sure to log out when finished.

Best practices for responding to messages

If you are unsure of how to respond:

  • forward to a staff member (link to who does what)

  • ask a staff member how to respond

  • look up information using tools within your scope

Common inquiries

This is the main inbox of the Registrar’s Office, so you will see a wide variety of inquiries. Please see the templates below for examples of responses to our most frequently asked questions.

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titleAcademic advising

[Undergraduate students]

This is best addressed by your academic advisor. Make an appointment >

[Graduate students]

This is best addressed by your academic department. Please contact them directly with your inquiry.

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titleAcademic calendar

Our academic calendar provides important dates and deadlines as well as events such as registration and commencement. Learn more >

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titleAccounts receivable

Your inquiry is best addressed by Accounts Receivable. Get in touch >

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titleAdd/drop

I’m happy to help with this. To complete your request, we ask that you complete an add/drop form.

In order for us to process this form, it’s very important that you complete every relevant field:

  • Your student ID number

  • Full name

  • Year and semester

  • School

  • Date of change

  • Add/drop information as appropriate - note that each affected professor’s signature is needed

  • Your signature

  • Your advisor’s signature

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titleConsortium (non-Tulane)

We are pleased to learn of your interest in taking a course at Tulane within the consortium agreement we have with your home school. Please review our registration process.

In order for courses taken within the consortium agreement to be transferred to your home institution, it’s important for you to review and follow the registration steps carefully.

Consortium registration information > (scroll to the Visiting Students section)

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titleConsortium (Tulane students)

To register for a course at a consortium school, you will need to follow a specific set of steps. In order for courses taken at a consortium school to transfer to Tulane, it’s important for you to review and follow the steps carefully.

Consortium registration information >

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titleDiploma, replacement

I’m happy to help with this. You may absolutely order a replacement diploma. Learn more >

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titleEnrollment verification

Order an enrollment/degree verification >

Enrollment verifications include the following:

  • Student information

    • ID number

    • Date of birth

    • Student level (undergraduate, graduate, etc.)

    • Enrollment status

  • Enrollment information

    • Semester(s) enrolled with full dates

    • Anticipated graduation date

    • Credit hours

    • Degree program(s)

    • Major(s)

To receive your enrollment verification by email, type in your email address in the mailing address section.

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titleForm request

I’m happy to help with this. [Direct link to requested form >]
Best practice: Directing to the exact form or attaching the document rather than the list of student forms is much more helpful to the user.

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titleGraduation application hold

I see that you have submitted an application to graduate this term. When you submitted your graduation application, this hold was automatically placed on your record, which prevents registration for a future term.

I understand that having a hold on your account can be concerning. However, this hold does not impact your eligibility to graduate. Be sure to check with your academic advisor to make sure you are on track to graduate.

Please forward this message to ask your graduate program advisor to let them know to contact Diplomas@tulane.edu to get the hold removed if appropriate.

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titleMedical School credentialling

Your request is best addressed by the Medical School Credentialing Center. Get in touch >

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titleMidterm grades (for faculty)

Midterm grades are due on Monday, March 14.

Midterm grades provide students with important information about their status in your course to help them to decide whether to withdraw. The last day for students to withdraw is Friday, March 18.

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titleRegistration override

Unfortunately, we cannot override this registration error. Please contact the department that offers the course to request permission. Once an override has been added you will be able to register for the courseAn override to allow you to register for this course is managed by the department offering this course. On this message, I have copied a department representative to look into your request.

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titleTime tickets

Unfortunately, we are unable to change your time ticket. Time ticket assignment is based on the number of earned credits at Tulane.

You have earned [x] hours at Tulane. Based on this, your time ticket opens on [date].

Learn more about time tickets >

Note: confirm earned hours at Tulane in SHATERM: institutional earned hours.

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titleTranscript request

I’m happy to help with this. Transcripts can be requested online. Learn more >