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Clarifying questions - asking more questions before presenting content.
Follow up from Catie, Client Success:
Catie Woessner catie.woessner@ocelotbot.com
Hi everyone,
Thanks for attending today's training! A recording of our meeting is available HERE as a reference and to share with anyone who still needs training. The password to access the video is: 1f!4yQr9
Your general library content for every office has been moved into staging so you can test and customize your knowledge base until you give us the green light to make it live! IMPORTANT: when you are testing your bot in staging, you will need toggle on "include staging data".
Next Steps:
· Test your FAQs and Customize
· Complete, review, and adjust your required Variables as needed.
· Add or adjust any URLs included in your spider.
· Complete your Question Templates
Resources:
· Admin SSO Login URL: https://id.ocelotbot.com/saml/drupal_login/tulane
· Office Contact Questions - do not edit
We would love to reconnect in ~2 weeks and see how everything is going! Let us know what day/time works best for everyone, and we will get a check-in call on the calendar.
Don't hesitate to reach out if you have any questions in the meantime!