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Lost, Damaged, and Previously Held Orders
Students will also contact Diplomas@tulane.edu for an original document order to be placed.
The student may have never received their original due to it being lost in the mail.
The student may have received the original, but it was damage during shipment.
The student may have had a hold on their diploma order due to Accounts Receivable, but that hold has since been cleared and they are ready for a shipment.
The student’s awarding may have changed, and a new original needs to be ordered (a rarity).
You will need to collect the following information from a student in order to place an order without the Parchment screens assisting:
Full name they would like to appear on the diploma. (If this is a recent order redo, you can also find this on SHADIPL).
The address where they would like their diploma sent.
Their student ID.