The student is likely in our system, otherwise they would not need a letter, because something somewhere is reading them as having attended. Try to locate them by DOB in GUIALTI.
Search for the transcript by the ID, if you are able to find one; search for the name if the student truly is not in Banner.
Update the template with the student’s information.
Copy the text until you reach your name line.
Open your signature on letterhead.
On the right hand column, click Edit PDF.
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On the top row, click Add Text.
Paste the content of the letter underneath the Letterhead; update the text so that it is not italicized and has proper spacing, etc.
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On the right hand column, click Certificates.
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On the top row, click Certify with Invisible Signature.
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Choose the digital ID you want to sign with, or create a new digital ID if you don’t have one yet.
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Click Review and enter your signature password (if you chose one) and sign.
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You will be prompted to save - be sure to return to the 202x Letters folder and save as student name and letter type.
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The letter is now certified, cannot be altered, and is ready to be emailed to a recipient.