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Student Identification and Document Release
The student must present photo ID to obtain a record from the office.
BEFORE releasing transcripts or diplomas, YOU MUST CHECK FOR HOLDS ON THE RECORD.
Open Banner and navigate to SOAHOLDFor walk-in requests, student workers at the front desk must check ID and use Banner and navigate to SOAHOLD to ensure there are no active transcript holds. If no holds are present, student workers will pass the request to Registrar staff.
NOTE: If a Registrar staff member with full Banner access is fielding the transcript request directly, without a student worker, checking SOAHOLD is not necessary. Staff can go to SHARQTC (entering QTC will populate the Banner app) and any active transcript hold will illicit a error message to pop-up. If a transcript hold is active, direct the student on how to resolve by contacting the department which placed the hold.
Enter the student ID in the left-hand field, and press enter.
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In the event of a hold, the student may elect to print their unofficial transcript or an enrollment verification.
The student can request an enrollment verification or access their unofficial transcript from their Gibson Portal; you are also able to access these from the Advisor Tab on Gibson.
Reach out to an RSS staff member for help.
Transcript Release
Each student is permitted one free copy of their transcript per week; additional copies are $12 in the office. PDF versions must be purchased at https://registrar.tulane.edu/transcript .
Open Banner and navigate to SHARQTC (Transcript Request).
If this is your first time on this screen since logging in to Banner, you will be prompted to select a printer in SOADEST.
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