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Callers can submit a new ticket in one of two ways:
Use the Frevvo form.
Sending an email to help@tulane.edu with “#registrar” anywhere in the subject line. Your name/name on the email account will be in the Caller field on the ticket, so if the customer is a TU user, be sure to update the Caller field to their name.
We can create a new ticket in response to walk-in/phone inquiries in one of two ways:
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